After placing your order, you will get two emails:
- The first email, is your order confirmation email
- The second email tells you that the order has been processed and ready to ship. It will include any relevant tracking information.
All orders are shipped from within the United States and will arrive 5-7 business days from order date.
If you are not satisfied with your product for any reason, we offer a 30-Day Money Back Guarantee on all purchases made directly through Glyder.io. Simply return the unused portion of the product within 30 days of receiving it for a full refund of the purchase price, including shipping and handling charges.
Purchases made through third-party retailers or sellers, other than Glyder.io are not eligible for this 30-Day Money Back Guarantee.
If you wish to return your order, please email us at: firstname.lastname@example.org within 30 days of the date the product was received to receive a return authorization code. Once you have received this you may return the product to:
Attn: Returns Department
P.O. Box 8545
Bartlett, IL 60103
Once your return has been received please allow 7 business days for the refund to be processed. Once it has been processed it will take between 5-7 business days to show up on your account depending on your bank. If you have any questions please call customer service at (847) 212-8672 for further assistance.